Privacy Policy

Information on the processing of your personal data in accordance with the General Data Protection Regulation (GDPR).

1. General Information

The data controller within the meaning of the GDPR is:

This privacy policy explains the nature, scope, and purpose of the processing of personal data in connection with the use of the KaizenClip service. The protection of your data is of great importance to us. We process your personal data exclusively in accordance with applicable legal provisions, in particular the GDPR and the German Federal Data Protection Act (BDSG).

2. Data Categories

In the course of using our service, we process the following categories of data:

• Customer information: Email address, username, and password (hashed) for account management and authentication.
• VOD URLs: Twitch VOD links submitted by you to identify and download the desired video content.
• Chat data: Twitch chat messages from the respective VOD, used for chat spike detection.
• Transcripts: Text transcripts of video content generated by automatic speech recognition (Whisper).
• Clips: Video clips generated based on the analysis, including burned-in captions.
• Usage data: Technical access data such as IP address, timestamp, and user agent to ensure service operation.

3. Legal Basis for Processing

The processing of your personal data is based on your consent pursuant to Art. 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future by contacting us at the email address above or by deleting your account.

Where processing is necessary for the performance of a contract or pre-contractual measures, we additionally rely on Art. 6(1)(b) GDPR.

4. Data Retention

• Raw data (downloaded VODs, chat data, transcripts): automatically deleted 7 days after processing.
• Generated clips: remain in your account until you delete them yourself.
• Account data: deleted promptly after account deletion, unless statutory retention obligations apply.

5. Data Recipients

In the course of providing our service, data is transmitted to the following third parties:

Cloudflare (Tunnel / Reverse Proxy)

The service is made publicly accessible via Cloudflare Tunnel (Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA). All incoming HTTPS traffic is routed through Cloudflare infrastructure. Cloudflare thereby processes personal data (e.g. IP addresses, request metadata) on our behalf as a data processor within the meaning of Art. 28 GDPR. The legal basis is an EU Standard Contractual Clauses-based Data Processing Addendum (DPA) with Cloudflare. Data is stored and processed on servers located in Germany.

Google Gemini API

Transcripts and clip metadata are transmitted to the Google Gemini API (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) for AI-based evaluation of viral potential. The transfer to the USA is based on Standard Contractual Clauses (Art. 46(2)(c) GDPR).

Twitch API

VOD URLs are transmitted to the Twitch platform (Twitch Interactive, Inc., 350 Bush Street, San Francisco, CA 94104, USA) to retrieve chat data and video content. The Twitch Privacy Policy applies.

Paddle.com Market Limited (Payment Processing)

We use Paddle.com Market Limited as our Merchant of Record for payment processing and subscription management. Paddle processes your payment details (credit card, PayPal, etc.), email address, and billing information. KaizenClip does not store any payment data — only a pseudonymized reference ID to link your subscription.

Paddle.com Market Limited, Judd House, 18-29 Mora Street, London EC1V 8BT, United Kingdom.
Privacy policy: paddle.com/legal/privacy
Legal basis: Art. 6(1)(b) GDPR (contract performance), Art. 46(2)(c) GDPR (SCCs for UK transfer).

6. Your Rights

Under the GDPR, you have the following rights:

• Right of access (Art. 15 GDPR): You have the right to obtain information about the personal data we process about you.
• Right to rectification (Art. 16 GDPR): You may request the correction of inaccurate data.
• Right to erasure (Art. 17 GDPR): You may request the deletion of your data, provided no statutory retention obligations apply.
• Right to restriction of processing (Art. 18 GDPR): Under certain conditions, you may request the restriction of processing.
• Right to data portability (Art. 20 GDPR): You have the right to receive your data in a structured, commonly used, and machine-readable format.
• Right to object (Art. 21 GDPR): You may object to the processing of your data at any time.
• Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority. The competent authority is the Federal Commissioner for Data Protection and Freedom of Information (BfDI), Graurheindorfer Str. 153, 53117 Bonn, Germany.

7. Security

We implement appropriate technical and organizational measures to protect your data:

• Transport encryption: All data transmissions are conducted over TLS-encrypted connections (HTTPS).
• Password hashing: Passwords are stored exclusively as bcrypt hashes and are never stored in plain text.
• Access control: Access to servers and databases is restricted to authorized personnel and secured by SSH keys and firewall rules.
• Regular updates: Server software and dependencies are regularly updated to address known security vulnerabilities.

8. Contact

For questions regarding data protection or to exercise your rights, please contact:

9. Disclaimer / Copyright

The user confirms that they hold the necessary copyright to the videos being processed. KaizenClip solely provides the technical infrastructure (Software-as-a-Service) and assumes no liability for copyright infringements by third parties. The responsibility for downloading and processing video content lies solely with the user.

10. Automated Decision-Making

As part of clip creation, we use AI-based evaluation (Google Gemini) to assess the viral potential of video segments. This automated analysis is used solely for prioritization and pre-selection of clips and does not produce any legal or similarly significant effects on you within the meaning of Art. 22 GDPR. The final decision on the use of clips always remains with the user.

11. Cookies

Technically Necessary Cookies

Cloudflare may set technically necessary cookies (e.g. __cflb for load balancing, __cf_bm for bot detection). These cookies are required for the operation of the website and do not require consent.

Optional Cookies

We currently do not use optional cookies (e.g. for analytics or marketing). Should this change, we will ask for your consent via the cookie consent banner.

Cookie Preferences

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